Des petits ajustements qui vont loin!

Cet article est un exemple concret de rétroaction constructive tiré du quotidien de la restauration mais il s'applique à toutes les situations de service à la clientèle: Dites-leur comment faire un meilleur travail pour améliorer la performance!

Voici le lien des autres articles de Francis Prézeau sur la rétroaction:

L'importance de la rétroaction et comment s'y prendre

Arrêtez de dire à quelqu'un qu'il a fait du bon travail

Du coaching pour améliorer les compétences et la performance

Tags:

rétroaction
Coaching

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